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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. DRAG DROP You support a network environment for a company named Contoso. The network includes Microsoft Lync Server 2013. Contoso recently acquired Litware, Inc. You configure Lync to support Session Initiation Protocol (SIP) domains named contoso.com and litware.com. You configure several Lync Response Groups. You discover that Litware Response Group agents are not receiving calls. Contoso Response Group agents continue to receive calls. You need to restore call functionality from the user to the Litware Lync Server Response Group agent. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)

2. You deploy 3 Microsoft Lync Server 2013 Persistent Chat server named atl-cs- 001.Iitwareinc.com. You need to remove all messages prior to March 1, 2012 from a chat room named LegalChatRoom. hich cmdlet should you run?

A) Clear-CsPersistentChatRoom -Identity "atl-cs001.litwareinc.com\LegalChatRoom" -EndDate "3/1/2012"
B) Set-CsPersistentChatRoom -Identity LegalChatRoom -Managers @{Add="sip:[email protected]"}
C) Remove-CsPersistentChatRoom -Identity "atl-cs001.litwareinc.com\LegalChatRoom"
D) Remove-CsPersistentChatMessage -Identity "atl-persistentchat- 001.litwareinc.com\LegalChatRoom" -EndDate "3/1/2012"

3. You support a customer whose Microsoft Lync Server 2013 environment includes a single Lync Server 2013 Standard Edition pool located in a main office and four branch offices that are connected by a 3MB dedicated wide area network (WAN) link, with 100 users in each office. The Lync client's IP address is 10.0.0.100. The Lync IP server's address is 192.168.255.2. Quality of Service (QoS) is configured in Lync server for voice to use the differentiated services code point (DSCP) with a value of 46.
Users in the branch offices report poor audio quality during conferences that are hosted on Lync. The results of a network trace include the following information: Based on the network trace, you need to identify the most likely cause of the call quality issues. Which setting should you modify?

A) DSCP value
B) MTU
C) Geo IP
D) STUN port

4. You support a customer whose network environment includes Microsoft Lync Server 2010 Group Chat. You plan to deploy Microsoft
Lync Server 2013 Persistent Chat. You need to ensure that users who access Group Chat will have access to their chat history in Persistent Chat. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Ensure that legacy clients can connect to the new Persistent Chat pool. Shut down the Persistent Chat Services, and then run the Import-CsPersistentChatData cmdlet.
B) Back up the mgc from the Group Chat server and restore it to the Persistent Chat server.
C) Deploy Lync Server 2013, and then deploy a Persistent Chat pool. Shut down the Lync Server 2010 Group Chat Services, and then run the Export- CsPersistentChatData cmdle:.
D) Run the Set-CsPersistentChatActiveServer cmdlet.

5. Your network environment includes Microsoft Lync Server 2013. You configure a Session Initiation Protocol (SIP) trunk to point to a Lync Mediation Server from an internet service provider (ISP). Media bypass is disabled. You attempt to forward calls to a mobile phone and receive the following message: "Cannot complete the transfer." You need to be able to forward calls to mobile phones. Which cmdlet should you use?

A) Set-CsTrunkConfiguration -EnableSessionTimer $True
B) Set-CsTrunkConfiguration -RTCPActiveCalls $True
C) Set-CsTrunkConfiguration -EnableBypass $True
D) Set-CsTrunkConfiguration -EnableReferSupport $False

Solutions: