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Oracle 1Z1-996 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Fieldwork and Service Order Management | 15% | - Configure and manage service order workflows - Service Order orchestrator and child activities |
| Topic 2: Financials, Billing and Payments | 15% | - Credit, collections and overdue processes - Payments, overpayments and payment distribution - Billing process, bill segments and rates - Manage financial transactions and adjustments |
| Topic 3: Customer Information Management | 15% | - Maintain and manage customer accounts and profiles |
| Topic 4: Usage and Usage Subscriptions | 15% | - Configure and manage usage subscriptions - Usage calculation process - Usage transactions and usage subscriptions |
| Topic 5: Measurements, VEE and IMD Processing | 20% | - Derived values and measurement processing - IMD statuses, exceptions and automatic retry - Validation, Estimation and Editing (VEE) rules and exceptions - Types of Initial Measurement Data (IMD) |
| Topic 6: Devices, Measuring Components and Service Points | 20% | - Configure device types, measuring component types, and device configurations - Install events and lifecycle management - Concepts of measuring components, devices, and service points - Relationships between devices, measuring components, and service points |
