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Exam 77-884: Outlook 2010
Candidates can format email message content by using character and paragraph formatting, create or insert graphic elements, such as charts, tables, and SmartArt graphics, into messages. They can also send messages to private recipients by using the Bcc field. Candidates are able to create contact records, tasks, and appointments from incoming messages, and they set up contact groups to facilitate communication with other Outlook users. They may share schedule information with other Outlook users, too. Candidates schedule meetings involving people and system resources, and they delegate tasks to others. Core users personalize the Outlook program window and the Quick Access Toolbar to maximize their efficiency. They organize messages and other Outlook items, and they display different views of mail folders and of the calendar, address book, and task list. They may also display multiple calendars and share calendars with other Outlook users.
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Languages: Chinese (Traditional), Japanese, Russian
Retirement date: none
Candidates can format email message content by using character and paragraph formatting, create or insert graphic elements, such as charts, tables, and SmartArt graphics, into messages. They can also send messages to private recipients by using the Bcc field. Candidates are able to create contact records, tasks, and appointments from incoming messages, and they set up contact groups to facilitate communication with other Outlook users. They may share schedule information with other Outlook users, too. Candidates schedule meetings involving people and system resources, and they delegate tasks to others. Core users personalize the Outlook program window and the Quick Access Toolbar to maximize their efficiency. They organize messages and other Outlook items, and they display different views of mail folders and of the calendar, address book, and task list. They may also display multiple calendars and share calendars with other Outlook users.
Skills measured
- Work with tasks, notes, and journal entries (5–10%)
- Manage contacts (15–20%)
- Manage the Outlook environment (15–20%)
- Manage email messages (25–30%)
- Manage calendar objects (15–20%)
- Create and format item content (25–30%)
Reference: https://www.microsoft.com/en-us/learning/exam-77-884.aspx
Microsoft 77-884 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Manage contacts and contact groups | 15-20% | - Share, export, and import contacts - Customize address book views - Create and manage distribution lists/groups - Create, edit, and update contact records |
| Manage calendar objects | 15-20% | - Create and modify appointments, meetings, and events - Share, publish, and delegate calendar access - Schedule resources, send invitations, and track responses - Display multiple calendars and change views |
| Create and format item content | 25-30% | - Attach files and items - Insert and modify tables, charts, images, and SmartArt - Format text, paragraphs, and styles - Manage signatures, themes, and stationery |
| Manage email messages | 25-30% | - Organize, sort, filter, and archive messages - Manage rules, junk email, and security settings - Create, reply, forward, and flag messages - Use folders, categories, and search folders |
| Work with tasks, notes, and journal entries | 5-10% | - Record and view journal entries - Create, assign, and update tasks - Create and manage notes |
| Manage the Outlook environment | 15-20% | - Search, print, and export Outlook items - Apply and configure Outlook settings and options - Manage profiles, data files, and navigation pane - Customize the user interface and Quick Access Toolbar |
