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Reference: https://www.ibm.com/certify/exam?id=C1000-038

IBM C1000-038: IBM z14 Technical Sales Exam topics

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IBM Z Features and Architecture

• Describe IBM Z security offerings (RACF, PKI, CPACF and Crypto Express, TKE, Pervasive Encryption, Multi-factor authentication, IBM Secure Service Container, EKMF).

• Describe Pervasive Encryption functionality and its benefits.

• Describe LinuxONE models (e.g., Emperor II and Rockhopper II).

• Describe IBM Z architectural enhancements (SIMD, SMT, new instructions, Chip/Cache structure, PCIe, IFP, Secure Service Container, RAIM, VFM).

• Describe potential uses of the 16U space feature for the z14 ZR1 - e.g. integrating storage, switches, and other devices.

• Describe IBM Z connectivity options (I/O such as FICON, OSA, RoCE, zHyperlink, and Coupling Options such as Infiniband, Integrated Coupling Adapter, Coupling Express Long Reach).

• Describe IBM Z models.

• Describe IBM storage compatibility options for IBM Z and LinuxONE.

• Describe IBM Z systems management (HMC, SE, zOSMF, SMF, RMF, IBM WAVE, STP, SSC, etc.).

• Describe currently marketed IBM Z processors, operating systems (z/OS, z/VM, z/VSE, z/TPF, and Linux), and related system software, middleware, and compilers.

• Describe IBM Z virtualization (PR/SM, z/VM, DPM, KVM).

• Describe software pricing options under z/OS, z/VM, and Linux on IBM Z and LinuxONE, including container and consumption-based pricing.

• Describe IBM Z performance improvements (HiperDispatch, zHPF, Out of Order Execution, Virtual Flash Memory, Large Memory, zEDC, Guarded Data Facility, zHyperlink).

• Describe IBM Z permanent and temporary capacity offerings (CoD, Capacity Provisioning, CBU).

• Describe IBM Z specialty engines (IFL, zIIP, ICF, IFP, and SAP processors) use and benefits.

Evaluate Customer Environment and Plans

• Evaluate and document the current customer environment (equipment, software, staff usage, satisfaction, need for change, and growth).

• Identify opportunities (Business Resilience, Workload Consolidation, Pervasive Encryption, MFaaS, DBaaS, DevOps, etc).

• Distinguish studies using tools (zPCR, zCP3000, zBNA, zSoftCap, zTPM, FICON Aggregation, Coupling Facility Analysis) methods, and processes to solve customer business problems.

• Determine which tools are used to compare different platforms: Sizing, TCO analysis, IT Economics, Fit for Purpose).

Apply Information/Installation Planning / Migration Considerations

• Describe and implement consolidation methodology.

• Identify areas of risk to discuss with customer, relevant business partner(s), and IBM team: I/O options, Withdrawn from Marketing, future planning, and availability, drawers for cards: z14/z14 ZR1 Sysplex compatibility.

• Create a mutually developed implementation plan with the customer, including post-install.

• Create an accurate configuration for hardware; identify software and services based upon the needs and expectations of the customer.

• Execute the Technical Delivery Assessment (TDA) process.

Business Resiliency

• Identify the elements of High Availability that enable an IBM Z environment to remain up and running without unscheduled outages (e.g., elements unique to single system environments, or multiple system environments in a single location, and multi-system-multi-location environment).

• Identify IBM Z business resilience options and their capabilities, and alternative offerings, including (but not limited to) IBM BCRS and GDPS.

• Identify the elements of a Disaster Recovery solution that affect the ability of the business to continue to run.

• Given specific customer criteria and requirements, propose the appropriate Business Resilience solution, product, or process.

• Explain Recovery Time Objective (RTO) and Recovery Point Objective (RPO) and identify the technologies that support these objectives.

• Identify the elements of Continuous Availability that enable an IBM Z environment to remain up and running without any outages (planned or unplanned).

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IBM C1000-038 Exam Syllabus Topics: