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IBM Sterling Order Management V9.1, Deployment Sample Questions:

1. What are three valid component types that can be traced using System Management Console?

A) Health Monitor
B) Application Console
C) Transaction
D) Event
E) Action
F) Agent

2. The system administrator overseeing the IBM Sterling Order Management installation has requested that the QA team provide a version number with each build deployed to production. This version number will then be used to ascertain the version of the configuration present in production. How should the QA manager satisfy this request?

A) The QA manager should use the data versioning feature provided by the Configuration Deployment Toolkit. The system administrator can thenlaunch the Applications Manager to view the version details.
B) The configuration version number should be present in a custom table and updated with each build. The APIs generated by the IBM SterlingOrder Management database extensibility framework can be used by the system administrator to identify the version.
C) The QA manager does not have to do anything because the version number is inserted automatically by the build process into the web.xml fileand will be made available by the application server.
D) The QA manager should request the development team implement a user exit of the getSystemProperties API such that the API will return theversion number of the configuration currently deployed.

3. A service provider offers installation and haul away services for appliances and furniture. The services are offered by two teams, each specializing in either appliances or furniture. On receiving a request for a service, the service provider would like to use the closest team to the customer that also has the relevant skills. How can this requirement be achieved?

A) The ship node servicing the customer's shipping address should be stamped as the "ServiceNode" on the service order line.
B) The installation and haul away should be modeled as accessories to the main product (appliance and furniture) so the sourcing rules for theproduct will also look for capacity for the accessories.
C) The service items should be defined in the catalog along with their association with the main product (appliance and furniture). The sourcingrules for the product item will then automatically identify the right ship node that can offer the service.
D) The installation and haul away items should be modeled as service items in the catalog and Sourcing rules for provided services should beconfigured.

4. A company wants to set up its business processes to monitor orders that have not been released 24 hours before their requested shipment date and, raise alerts for such orders. Assume that they have configured the necessary monitor rule components, including milestones, date types, and alert consolidation rules for the process type they are working with. Which monitoring rule type should be defined to handle this scenario?

A) Milestone has not reached after a date
B) Milestone has not reached before a date
C) Has been in a status
D) Milestone has reached before a date

5. A retailer wants to implement custom logic to detect fraud orders. The fraud component must also be exposed as an enterprise-wide web service that will be used by other internal systems. Which approach should be used to satisfy this requirement?

A) The fraud detection logic should be written as a custom transaction and included in the sales order pipeline. The out-of-the-box checkOrderForFraud API can then be exposed as a web service.
B) Since custom APIs cannot be exposed as a web service, the fraud detection logic should be implemented in an external system.
C) Since fraud detection is a common requirement across all retailers, an enhancement request must be filed with Product Management to include the logic in the base product.
D) The fraud detection logic should be written as a custom API in the Service Definition Framework, which can then be exposed as a web service.

Solutions: