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HP HP2-I57 Exam Syllabus Topics:

HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions:

1. Name two specific pain points a customer might have that HP Premium+ Support Services can help address.
(Select two.)

A) Employees are less productive due to maintenance issues.
B) Customer is facing increased cyberthreats.
C) Changing trends have had a negative impact on business performance.
D) Customer is not set up for remote or hybrid working.
E) Customer needs to focus on CapEx rather than OpEx.

2. It is important that HP partners act as strategic advisors to customers. By asking, and then providing a solution, partners better understand customer needs and customers feel their needs are being heard.
Which are characteristics of being an effective strategic advisor? (Select three.)

A) Assuming all customers need the same set of blueprints to get them where they need to go
B) Focusing only on asking questions related to services solutions since hardware is separate
C) Actively listening and taking notes
D) Asking leading questions to understand your customers' pain points
E) Identifying things your customer's employees say they're missing in their IT support today

3. Which features do the Predefined Asset Tags include? (Select two).

A) BIOS asset tagging
B) Predefined artwork and placement of the tag on the device chassis and/or packaging
C) Device data that can include HBMA, UUID, WLAN, Serial Number, PKID, and MAC address
D) Custom logo

Solutions: