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Salesforce Certified Omnistudio Consultant Sample Questions:

1. A consultant is designing a Flexcard for a client. The client wants the Flexcard to launch a child card with additional information and actions related to the parent card when the agent clicks on a button.
How should the consultant design the Flexcard to meet the client's requirements?

A) Design the parent card to launch a child card through a Flyout Action.
B) Design the parent card to launch a new Omniscript when the specific action is taken,
C) Design the parent card to launch a child card when the specific action is taken.
D) Design the parent card to launch a new Data Mapper when the specific action is taken.

2. A company has an existing OmniScript that agents use to create new billing accounts. It currently has three steps to capture the required information:
* Step 1: account name and legal number
* Step 2: billing cycle and monthly due date
* Step 3: email and telephone number
After each step, a DataRaptor is used to update the account information in Salesforce.
Following best practices, which two improvements can the consultant recommend for this OmniScript?
Choose 2 answers

A) Use a single DataRaptor to save the information
B) Combine the three steps into one step
C) Create a reusable OmniScript for this process
D) Configure the save for later property

3. A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation in the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email, users are also presented a brief questionnaire regarding customer satisfaction.
Which three input elements can the consultant recommend to improve usability and to provide validation?
Choose 3 answers

A) Headline
B) Range
C) Text Area
D) Email
E) Radio Group

4. Which OmniStudio tool creates a Chatter post and sends to a Chatter feed?

A) DataRaptor Load
B) FlexCards
C) Integration Procedure
D) Calculation Procedure

5. A consultant is working on a project that requires the use of Omnistudio tools to automate complex business processes. The consultant is considering using Decision Matrices and Expression Sets.
What is the primary benefit of using Decision Matrices and Expression Sets in Omnistudio?

A) They facilitate the creation of custom objects.
B) They allow for the creation of custom fields.
C) They allow for calculations on matrix lookups and variables.
D) They enable the creation of custom code.

Solutions: