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HRCI aPHR Exam Syllabus Topics:

HRCI Associate Professional in Human Resources Sample Questions:

1. Today, HR staff exists in not just large and mega organizations but also in smaller organizations such as an engineering or law firm. In smaller organizations, it is not uncommon to:
Response:

A) Pay someone in operations to be sure posters are current
B) Have a one-person HR department handling all HR functions
C) Take delivery of all inventory materials
D) Give each line manager authority to modify HR policies

2. Michelle has just accepted her first HR job working for a company that has been known for its long-standing traditions. Traditions in an organization are usually:
Response:

A) Beliefs or stories relating to the past that are commonly accepted
B) Fallback treatment of employee behavior issues
C) Mandatory methods of performing
D) Protocols for management team members

3. Mary has never before had an employee who caused a physical fight with another employee. The policy in her organization calls for progressive discipline. Mary isn't sure if she should just give the employee a warning or terminate him immediately.
What would you recommend?
Response:

A) Violent behavior of any kind is justification for immediate dismissal. Even if there is no policy that says violence can result in immediate termination, that is how this situation should be handled.
B) This is the reason people should learn self-defense. When someone is defending themselves, there should be no reason for employer-imposed discipline. The aggressive employee should be given a written warning, though.
C) It depends on how other aggressive behavior has been treated in the past. Even though there have not been fights per se, the employee treatment should be guided by history.
D) It is hard for someone to start a fight by themselves. Both employees should be written up, skipping the oral warning step of progressive discipline.

4. Phillipe is part of a new initiative that his HR department has embarked on, which is to update all existing employees' job descriptions. Job descriptions are:
Response:

A) Required only when a union represents the work group
B) Legally binding parameters limiting work to be done
C) Used to describe a job and include lists of the general tasks and functions
D) Documents that determine the limits of an employee's expectations

5. Organizational culture is:
Response:

A) Strategic determination about the board of directors' objectives
B) Composed of shared assumptions, values, and beliefs that govern how people behave
C) Something defined by consensus among department leaders
D) Something that can lower the cost of organizational insurance

Solutions: