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Avaya 3000-3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Network & Telephony Integration | 20% | - SIP trunking and PSTN connectivity - LAN/WAN connectivity and QoS - Security and access control |
| Maintenance, Troubleshooting & Support | 20% | - System monitoring and routine maintenance - Fault isolation and issue resolution - Backup, restore, and software updates |
| Implementation & Configuration | 35% | - User configuration, dial plan, and routing - Avaya IP Office system deployment - Voicemail, messaging, and unified communications - Licensing, feature activation, and system setup |
| Infrastructure & Requirements Gathering | 25% | - Customer business and productivity requirements - Data network assessment and readiness - Application integration and capacity planning - Existing PBX, dial plan, and telecom infrastructure |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. Which item must be completed for an IP Office user to be counted in CCR as an agent?
A) force Account Code must be checked on the user's Supervisor tab.
B) CCR Agent Must be checked on the user's Supervisor tab.
C) User must be defined as an agent in one-X Portal.
D) User must be a member of a hunt group.
2. A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote works and would like to provide hard telephones for their remote works to login at home. What is needed to accomplish this?
A) 1616 IP Phone with VPN software
B) modified 46vpnsettings .txt file
C) VPN gateway for each remote worker
D) Modified 46XXsettings. scr file
3. Which line must be added to the 46vpnsetting.txt file to inform 4600 Series VPN remote telephones to use IP Office licensing?
A) SET LIC 1
B) SET SMBLIC 1
C) SET PHNIC 011
D) SET AUTH 0
4. A customer wants to set up two IP500v2 Office control units at different sites. Which H.323
supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?
A) H.450
B) QSIG-B
C) QSIG-A
D) IP Office SCN
5. When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?
A) Preferred Edition - Messaging
B) IP500 Voice Networking Channels
C) Advanced Small Community Networking (SCAN)
D) IP500 IP Office Multi-Site Network (MSN)
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: B |
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