Aim of the Certificate Exam
- Differentiate individual in a crowded job market
- Empower individuals to execute tasks with confidence and skill
- Provide individuals with a mark of excellence that is extremely recognized by the clients and seeks within across the industries
Upon successful training and certification, the candidate will be able to
- Create and use application properties
- Determine if an application is a good fit with ServiceNow platform capability
- Implement security for an application using both contextual security and application scope
- Design and implement a user interface taking into consideration usability, form design, platform (desktop, tablet, and/or smart-phones), and enhancing the user experience with scripts
- Write, test, and debug client-side and server-side scripts
- Design an application including business logic, user interface, and database logic
- Integrate application to external data sources
- Manage applications including migration, downloading and installing, and managing source code
- Automate application using work-flow, document feeds, email, scheduled script executions, and events
Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html
Exam Preparation
Questions in the exam are based on official training material provided by ServiceNow over different official platforms. Also the information in these pieces of training is the source for the exam. Hence, Candidates should complete the following training courses before appearing for the certification exam.
On successful completion of training, candidates will receive voucher codes, using which they can register for the examination.
Apart from this, ServiceNow recommends candidates to go through the following pieces of training and courses for better understanding of platform and development fundamentals
- ServiceNow Platform Implementation (ILT)
- Integration Hub Fundamentals
- ServiceNow Fundamentals (ILT)
- ServiceNow Implementation Methodology (SIM) Fundamentals (eLearning)
- Performance Analytics Essentials
- Service Portal Fundamentals
- Service Portal Advanced
- Mobile Development Fundamentals
- Certified System Administrator
Candidates can get the details for these trainings on Now Learning portal
The certification exam also verifies the ability of the candidate to practical experience and expertise of the candidate, hence candidates with following work experience or knowledge will always have an upper hand during the examination
- Certified ServiceNow System Administrator
- Connect or be a member of various ServiceNow developer groups that allow developer access to ServiceNow
- At least six months of hands-on experience developing applications on the ServiceNow platform
- General familiarity with industry terminology, acronyms, and initial-ism
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This certificate verifies the fundamental knowledge to become a development consultant ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.
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ServiceNow CAD Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security and Restricting Access | 20% | - Create and manage roles - Configure Access Controls (ACLs) - Implement application security - Manage data privacy |
| Application Automation | 20% | - Create and manage Business Rules - Create scheduled jobs - Use Workflow Editor and Flow Designer - Create and manage Script Includes - Configure email notifications |
| Application User Interface | 20% | - Write client-side scripts - Create and configure UI Actions - Write server-side scripts - Add and configure fields - Create and customize forms |
| Working with External Data | 10% | - Import and export data - Use REST and SOAP web services - Integrate with third-party systems |
| Designing and Creating an Application | 20% | - Understand and use application scope - Determine if an application is a good fit for ServiceNow - Create application modules - Manage application artifacts - Design and create the application data model |
| Managing Applications | 10% | - Maintain application lifecycle - Manage update sets - Deploy applications - Use Studio and IDE |
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