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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. A customer implemented a release management tool which holds inventory of systems that it manages. The customer wants to reconcile this data with configuration items discovered by IBM Tivoli Application Dependency Discovery Manager (TADDM). Which tool can import this data on a regular basis?

A) Custom Server Extensions for TADDM
B) Migration Manager
C) IBM Tivoli Integration Composer
D) Custom Server Templates for TADDM

2. The solution design architecture is missing integration to the customer's ERP system. There is a requirement to periodically migrate and transform the customer relationship management data. Which component provides this integration?

A) Migration Manager
B) Integration Framework
C) IBM Tivoli Directory Integrator
D) IBM Tivoli Integration Director

3. Which IBM Service Delivery and Process Automation product functionality is important for auditability and accountability?

A) electronic audit records and electronic signatures
B) ITIL v3 aligned process workflows
C) control and audit of all hardware assets installations, moves, additions, and changes
D) A federated configuration management system

4. How is it possible to extend IBM Tivoli Application Dependency Discovery Manager (TADDM) sensors to discover custom components?

A) Deploy additional agents which can be downloaded from the Integrated Service Management Library.
B) Use the TADDM Custom Server Extension.
C) Perform field customizations using the database configuration application.
D) Read an existing data source such as a spreadsheet or file using the Tivoli Data Loader.

5. What has to be considered in the service design stage according to ITIL?

A) the design of the service catalog
B) the design of functions and applications
C) the design of measurement systems, methods, and metrics
D) the design of Service Level Agreements

Solutions: