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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Design and Implementation | 20% | - Requirements Gathering - Customization vs Configuration Decisions - Integration with External Systems - User Adoption and Training Planning - Data Migration Strategies - NPSP Best Practices |
| Constituent Management | 20% | - Household Management - Contact and Organization Records - Affiliations and Memberships - Segmentations and Campaigns - Relationships and Groupings |
| NPSP Configuration and Development | 25% | - Data Model Design for Nonprofits - Affiliations Configuration - Account Model Configuration - Contacts and Households - Relationships Management - NPSP Settings and Preferences |
| Analytics and Reporting | 15% | - Rollup Summary Fields - Custom Report Types - Nonprofit Reporting Templates - Success Metrics Definition - Reports and Dashboards for Nonprofits |
| Donations and Fundraising Management | 20% | - Grant Management - Opportunity and GAU Configuration - Donation Management - Donations Batch Processing - Payment Methods and Processing - Recurring Donations (Recurring GAU) |
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. A consultant is upgrading a non-profit client from version 2 of NPSP to version 3. Which action should the consultant take before running the NPSP Installer?
A) Delete the custom Households object.
B) Run NPSP Health Check.
C) Upgrade the Recurring Donations package by itself.
D) Delete all fields labelled Deprecated.
2. Which two actions should a consultant take before importing a large volume of data into an NPSP org?
A) Check if the data is clean, structured, and in its final format
B) Disable certain Apex classes using TDTM
C) Check the code coverage of the target org
D) Disable certain Apex classes manually in production
3. A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members' website visits.
Which solution should a consultant recommend?
A) Flow
B) Pardot
C) Apex
D) Workflow
4. A nonprofit organization is using a free trial of Nonprofit Cloud and engages with a consultant to do some custom configuration work. The consultant starts to gather requirements and look at the overall design. Which two things should the consultant know about the trial experiences available on the Salesforce.org website?
A) The free trial period is for 30 days
B) The trial choices include Lightning Enterprise or Lightnng Enterprise + NPSP
C) Five licenses are included at no cost for qualified customers
D) It is a Developer Edition org
5. Donations made by nonprofit volunteers are captured on a spreadsheet monthly. The nonprofit utilizes NPSP and Volunteers for Salesforce.
Which two NPSP Data Import features will streamline the import of these donations?
Choose 2 answers
A) Create a Batch and match Contact on First and Last Name.
B) Schedule a Batch by updating the NPSP Scheduled Batches.
C) Create a Batch and map Opportunity Primary Contact on First and Last Name.
D) Schedule a Batch by checking the Process Using Scheduled Job checkbox.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,B | Question # 3 Answer: B | Question # 4 Answer: A,B | Question # 5 Answer: A,C |
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