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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. After adding a dual PRI card into an existing IP Office 500 and rebooting, the SIP lines have disappeared from the configuration. What caused this happen?

A) The SIP lines had a Line ID of 15.
B) The SIP lines had the SIP URI tab deleted.
C) The dual PRI Card was installed into slot one of the IP Office 500. Slot one is reserved for single PRI cards.
D) The new PRI channels took all existing SIP Trunk Licenses.
E) The "SIP Trunks Enable" tab on LAN 2, the VoIP Tab was unchecked.

2. A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)

A) Telnet session to the IP Office
B) SSH session to the IP Office address
C) Web session to the IP Office address
D) System Status Application
E) Call Status Application

3. A customer would like to use the Microsoft SAM Text to Speech (TTS) engine in VoiceMail Pro to allow callers to listen to order information using a "Speak Text" action in VoiceMail Pro Call Flow. Which license is required?

A) IP Office Ultimate Edition
B) IP Office Essential Edition
C) IP Office Preferred Edition
D) Voicemail Pro VB Script License
E) VM Pro ScanSoft TTS

4. Call routing in a multi-site SCN solution needs careful planning to prevent which three?
(Choose three.)

A) ACD routes are not compromised.
B) VCM resources are not over-subscribed.
C) VMPro ports are not over-subscribed.
D) Calls are not tromboned.
E) Trunk ports are not over-subscribed.

5. A customer has a current IP500 using the default extension range of 201-300 for 100 users. The customer just purchased another company that also has an IP500 with 50 users using the default extension range of 201-250. Both sites are using Line Number 1 for their PRI. Both sites have their own block of DIDs. The company is going to create an SCN between the two sites. Both sites will dial their customers over their local PRI and the SCN will be used only to dial each other internally.

A) Answer Pending

Solutions: