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Salesforce Arch-301 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Operationalize the Solution | 8% | - Plan for evolution and scaling - Plan ongoing management and support - Enable teams for solution operation - Define monitoring and maintenance processes |
| Data Governance and Integration | 26% | - Establish data governance and quality frameworks - Define data flows and system relationships - Design data migration and synchronization strategies - Manage master data and cross-system consistency - Select integration methods and patterns |
| Discovery and Customer Success | 25% | - Document business needs, vision, and success criteria - Align solutions with business outcomes - Define future-state architecture and roadmap - Plan incremental delivery steps |
| Design | 29% | - Select appropriate Salesforce multi-cloud solutions - Evaluate design trade-offs and risks - Address functional and non-functional requirements - Map sharing, visibility, and security models - Design scalable, secure, and compliant architectures |
| Delivery | 12% | - Align delivery with business objectives - Plan solution delivery and implementation lifecycle - Manage stakeholder expectations and acceptance - Optimize resources and delivery methodologies |
Salesforce Certified B2B Solution Architect Sample Questions:
1. Universal Containers (UC) is at the end of its first and only design phase. UC decided to go ahead and build against the entire future design that was developed and agreed upon by its internal stakeholders and Center of Excellence. But a concern by the executive team is how UC can de-risk itself and stay within budgetduring the build while still hitting the objectives that were defined m the design phase.
Which recommendation should the Solution Architect make to alleviate the executive team's concerns during the build?
A) Help the executive team understand that they created their entire complete vision of the solution already and there is no chance anything new will come up during the build.
B) Help the executive team develop a governanceframework; and team to focus on those concerns throughout the build and track the budget.
C) Promise the executive team that the project manager will always give comprehensive budget numbers every week and they will never overrun on budget.
D) Assure the executive team that the current project is at a fixed scope and there will not beany overrun on budget.
2. Universal Containers (UC) has expanded rapidly in recent yean following a number of acquisitions. The new CMO wants to use all Leads from one of the acquired Salesforce orgs to luck-start a new targeted campaign in uC's mam Salesforce org. The acquired company would like to keep its Lead data because it enriches the Lead before it comes into Salesforce via third-party marketing tool and supports its direct sales channel. Beyond the Lead use case, both Salesforce orgs will remain completely independent from one another.
Which integration approach should a Solution Architect recommend between the UC mam org (the target org) and the acquired org (the source org)?
A) Discuss a strategy that includes manually migrating all Leads from the sourceorg to the target org every day using data loader.
B) Discuss a strategy between the source org and target org Sales teams on the criteria of Leads to migrate from the source org to the target org, and migrate Leads to the target org before the enrichmentwithin the source org.
C) Discuss long-term strategies around deprecating the source org's ability to collect and enrich Lead data, and start to direct all Leads to the target org and ignore the source org.
D) Discuss a strategy between the source org andtarget org Sales teams on the criteria of Leads to migrate from the source org to the target org, and migrate Leads to the target org after they are enriched in the source org.
3. Fabulous Flowing has been using Salesforce for 10 years and is starting to notice performance issues. The company anticipates continued growth of 15% each year. It frequently refers to data that is within the past 12 months. Currently, there are 600,000 Cases. Fabulous Flooring realizes it needs to archive some of the data, however, would like it to remain m Salesforce. The leadership team meets for an in-depth strategy and planning session every 3 years and will need reporting on the archived data. The Solution Architect has recommended the use of Big Objects.
What are two considerations the Solution Architect should discuss with Fabulous Flooring?
Choose 2 answers
A) Picklist fields will need to be loaded as Text fields into the big Object.
B) The company will need to use Async SOQL to pull the data into a subject based on specific criteria, and build reports and dashboards for the strategy and planning session.
C) Picklist fields will need to be marked as required for indexing in the Big Object
D) The company will need to build reports and dashboards for the strategy and planning session based on specific criteria from the dg Object.
4. UC Foods, a global manufacturing organisation, builds and sells a varietyof food processing equipment on its B2B Commerce site. Customers often tailor their equipment by selecting from several product variants.
Depending on the options selected, an order will sometimes require manual intervention by a sales person to determinethe price for the customized piece of equipment.
Once the machines have been purchased, each machine comes with a 1-year warranty, which entitles the customer to quarterly visits to inspect and perform maintenance on the machines to keep them in proper working order.
How can a Solution Architect use a multi-cloud solution to address the needs of the organization to efficiently support the selling of equipment and planning of quarterly visits for the machines?
A) Use the B2B Commerce aggregated product or dynamic kits to drive the selection of the product options, then automatically create a case when manual intervention is required. For the quarterly visits, use Service Contracts and Entitlements.
B) Use the B28 Commerce aggregated product or dynamic kits to drive the selection of the product options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Service Contracts and Entitlements.
C) Use the B2B Commerce aggregated product or dynamic kits to drive the selection of theproduct options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Field Service Maintenance Plans.
D) Use a third-party plugin configurator to support the selection of the product options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Field Service Maintenance Plans.
5. The business model of Universal Containers (UC) puts a strong emphasis on indirect sales and service processes. UC's customers are primarily distributors, resellers, and service providers who either sell or service products independently,or collaborate with UC on joint opportunities and cases. In the past, collaboration was primarily driven through email but UC wants to bring both service and sales collaboration onto one consolidated platform.
Which solution should a Solution Architect recommend to create better collaboration and visibility for UC employees, resellers, and service partners?
A) Grant access to resellers and partners byproviding Partner Community licenses.
B) Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.
C) Grant access to resellers and partners by providing Customer Community licenses.
D) Grant access to resellers and partners by providing Customer Community Plus licenses.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: A,B | Question # 4 Answer: C | Question # 5 Answer: A |
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