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BlackBerry 10 Support Specialist Sample Questions:

1. A user has received a new BlackBerry, but the micro SIM has not arrived. How can this user be assisted to activate the new BlackBerry?

A) VPN Proxy support
B) Activation is not possible
C) Wi-Fi activate
D) NFC Activate

2. The standard battery that comes with the BlackBerry 10 (BB10) handheld can be charged through which one of the following types of cables?

A) Micro USB
B) Mini USB
C) Micro HDMI
D) AC Power Adapter

3. Which of the following BlackBerry Applications enables users to easily migrate to a new BlackBerry 10 (BB10) device?

A) BlackBerry Balance
B) BlackBerry Protect
C) BlackBerry Desktop software
D) BlackBerry Link

4. Where would a new user look to swap the SIM on a BlackBerry Device?

A) Side ports
B) SD card
C) Bottom of device
D) Beneath the battery cover

5. What happens when a user activates a Playbook in addition to a smartphone on the BlackBerry Device Service (BDS)?

A) The devices with the most memory free will stay enabled, and the other devices are disabled from the BDS automatically.
B) Both the Playbook and the smartphone will continue to work since the BDS supports multiple devices per user.
C) The smartphone has a popup to choose the device to continue communication with the BDS.
D) The smartphone stops communication with the server

Solutions: