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Salesforce Plat-UX-102 Exam Syllabus Topics:

Salesforce Certified Platform Strategy Designer Sample Questions:

Question 1

A financial technology company develops an app for wealth management firms and receives initial success upon launch.
Which metric should be used to measure the longevity of the product and long-term growth potential?

A. Customer retention rate
B. App sales over time
C. Annual app downloads

Question 2

A health and wellness company wants to create a 10-year vision for its business. Which external context for innovation is the least risky trend to influence the company's strategy?

A. Market shift: The stability of the economy and consumers buying power in the next 10 years
B. Perception shift: Feelings toward the efficacy of wellness products in the next 10 years
C. Demographic shift: Number of affluent and educated young professionals in the U.S. in the next

Question 3

A car company gathers insights from recent buyers that reveal people are not sure whether buying electric vehicles helps the environment. A strategy designer from the car company developed this challenge statement: "How might we make electric car buyers feel confident they are having a positive impact on the environment by choosing our vehicles?" Which business goal is aligned with this challenge statement?

A. Increase positive environmental impact brand awareness
B. Increase online engagement with the company marketing site
C. Increase overall electric vehicle sales by 20% annually

Question 4

A strategy designer is planning a remote workshop with a team from their partner company using a new digital collaboration tool. Many employees at the partner company have much less experience with technology.
Which activity should ensure the workshop is accessible to all participants?

A. Allow access to the tool ahead of time and make sure participants are familiar before getting started.
B. Conduct an in-person session with the partner company; collaboration is best when done face-to-face.
C. Ask a friend to test the tools first and give feedbeck on how user-friendly the activities are.

Question 5

While conceptualizing a new footwear line, the design team gained feedback that both employees and consumers are seeking more sustainable products. Leaders need more rationale to justify the investment.
Which values-based design principle should be used to reinforce this feedback?

A. Use energy from renewable resources.
B. Focus on creating enduring advantage
C. Create products from recycled materials.

Solutions: