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NEW QUESTION # 35
Which role should be assigned to a user so they can read and retrieve data from any table of the Release Management application to generate reports?

• A. Release user
• B. Release admin
• C. Business stakeholder
• D. Project manager

Answer: C

Explanation:
Explanation
According to the Product Documentation for ServiceNow, the business stakeholder role (rm_business_stakeholder) can read and retrieve data from any table of the Release Management application to generate reports. This role can also view the release dashboard, release calendar, and release roadmap. The other roles have different levels of access and permissions for the Release Management application. You can find more information about the roles and responsibilities for Release Management in the Product Documentation for ServiceNow.

NEW QUESTION # 36
What is the demand workbench used for?
Choose 2 answers

• A. Comparing and prioritizing demands against other demands
• B. Approving demands
• C. Approving ideas
• D. Comparing demands with portfolios

Answer: A,D

Explanation:
Explanation
The demand workbench is a feature of ServiceNow Demand Management that allows you to view and assess business demands in a single place. You can use the demand workbench to compare demands with portfolios and see how they align with your strategic goals and objectives. You can also use the demand workbench to compare and prioritize demands against other demands based on their scores, risks, and benefits. You can find more information about the demand workbench in the Product Documentation for ServiceNow.

NEW QUESTION # 37
The RIDAC workflow can be modified by using which recommended feature?

• A. Service Catalog
• B. Flow Designer
• C. Project Form
• D. Workflow Editor

Answer: D

Explanation:
Explanation
According to the RIDAC (Risk, Issue, Decision, Action, and Request Changes) record entries for a project document, the RIDAC workflow can be modified by using the Workflow Editor, which is a graphical tool that allows you to create and edit workflows. The other options are not correct, as they are not recommended features for modifying the RIDAC workflow. The Project Form is used to create and update project records. The Flow Designer is used to automate processes without coding. The Service Catalog is used to order items and services.

NEW QUESTION # 38
In order to map custom fields from Microsoft Project to ServiceNow when importing a project, you must first:

• A. Create custom fields in your ServiceNow instance
• B. Import your project
• C. Configure the Project form
• D. Export the project to XML format

Answer: A

Explanation:
Explanation
In order to map custom fields from Microsoft Project to ServiceNow when importing a project, you must first create custom fields in your ServiceNow instance that match the names and data types of the custom fields in Microsoft Project. This will allow you to map the custom fields using a transform map when importing the project. You can find more information about this process in the Product Documentation for ServiceNow.

NEW QUESTION # 39
If a user creates a new demand from the demand workbench, what state will the system save the record in?

• A. open
• B. draft
• C. qualified
• D. approved

Answer: C

Explanation:
Explanation
According to the Using the Demand Workbench document, if a user creates a new demand from the demand workbench, the system saves the record in the qualified state and displays it on the bubble chart. The other options are not correct, as they are not the default state for a new demand created from the demand workbench.
The approved state is the final state for a demand that has passed all the assessments. The open state is the initial state for a demand that is created from the Service Catalog. The draft state is the state for a demand that is created from the Demand form.

NEW QUESTION # 40
Using the Request type field on a resource plan, which options can be used to request a resource?
Choose 3 answers

• A. Person Days
• B. Hours
• C. Day
• D. FTE
• E. Month

Answer: A,B,D

Explanation:
Explanation
Using the Request type field on a resource plan, you can request a resource by specifying the amount of FTE, person days, or hours that you need for a task or a project. FTE stands for full-time equivalent and represents the percentage of a standard work week that a resource can perform. Person days are the number of days that a resource works on a task or a project. Hours are the number of hours that a resource works on a task or a project. You can find more information about the Request type field in the Product Documentation for ServiceNow.

NEW QUESTION # 41
Idea [im_idea_core] is directly extended from which table?

• A. Task
• B. Project
• C. Idea Modules
• D. It is not extended from any table

Answer: D

Explanation:
Explanation
According to the ServiceNow documentation1, the Idea [im_idea_core] table is a base table that is not extended from any other table. It stores information about ideas and their categories. The other options are incorrect because:
Task: The Task table is a base table that is extended by many other tables, such as Project, Demand, Incident, etc2.
Idea Modules: The Idea Modules table is a child table of the Idea [im_idea_core] table that defines the idea modules displayed on the Idea Portal3.
Project: The Project table is a child table of the Task table that stores information about projects.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/refe
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/table-administration/con
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/refe
:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer

NEW QUESTION # 42
If a project manager is responsible for approving time sheets or submitting time cards on behalf of team members, they should be given what role?

• A. activity_admin.
• B. timecard_admin.
• C. approval_admin.
• D. form_admin.

Answer: B

Explanation:
Explanation
According to the ServiceNow documentation1, the timecard_admin role can approve time sheets or submit time cards on behalf of team members. This role also has the ability to create and modify time sheet policies, time sheet groups, and time sheet periods. The other options are incorrect because:
A: activity_admin: The activity_admin role can create and modify activities, activity sets, and activity plans2.
C: form_admin: The form_admin role can create and modify forms, form sections, and form layouts3.
D: approval_admin: The approval_admin role can create and modify approval rules, approval groups, and approval stages4.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-card-management/ref
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form-administration/con
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/approvals/concept/c_Ap

NEW QUESTION # 43
If a sub-project and parent project have different project currencies, this property should be set to true for cost roll-ups.

• A. com.snc.project.copy.additional_attributes
• B. com.snc.project.rollup_project_start_date
• C. com.snc.project.calculate_roi
• D. com.snc.project.multicurrency.rollup_if_different

Answer: D

Explanation:
Explanation
According to the ServiceNow documentation1, this property controls whether the cost roll-ups are performed when a sub-project and parent project have different project currencies. If this property is set to true, then the system converts the sub-project currency to the parent project currency using the exchange rate table and performs the cost roll-ups. If this property is set to false, then the system does not perform the cost roll-ups for sub-projects with different currencies.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer

NEW QUESTION # 44
Depending on the execution type selected for a particular project, one of these dashboards will also be available:

• A. Timecard Dashboard
• B. User Manager Dashboard
• C. Project Summary - Waterfall Dashboard
• D. PMO Dashboard

Answer: C

Explanation:
Explanation
According to the Project Summary - Waterfall Dashboard document, depending on the execution type selected for a particular project, the Project Summary - Waterfall Dashboard will also be available. This dashboard provides a comprehensive view of the project status, progress, and performance using various widgets. The other options are not correct, as they are not dashboards that are dependent on the execution type of the project. The Timecard Dashboard is a dashboard that displays the time worked by users on various tasks. The User Manager Dashboard is a dashboard that displays the user management activities and statistics. The PMO Dashboard is a dashboard that displays the portfolio and project performance and health.

NEW QUESTION # 45
How many WBS levels can be shown on the planning console?

• A. Three.
• B. Two.
• C. No Limit.
• D. One.

Answer: C

Explanation:
Explanation
According to the ServiceNow documentation1, the planning console can show as many WBS levels as desired, starting from the level 1 to the lowest system components. The WBS levels can be expanded or collapsed by clicking the plus or minus icons next to the task names. The planning console also allows users to create, edit, and delete tasks, as well as add dependencies, assign resources, and track progress.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/conc

NEW QUESTION # 46
The combination of the user and the assigned portfolio must be unique when adding a user to which registry?

• A. Stakeholder Registry.
• B. UX Page Registry.
• C. Application Registry.
• D. Event Registry.

Answer: A

Explanation:
Explanation
According to the Stakeholder Registry document, the combination of the user and the assigned portfolio must be unique when adding a user to the stakeholder registry. The stakeholder registry is a table that stores information about the stakeholders of a portfolio. The other options are not correct, as they are not registries that require a unique combination of user and portfolio. The application registry is a table that stores information about the applications in the system. The event registry is a table that stores information about the events that trigger notifications. The UX page registry is a table that stores information about the UX pages that are available for portfolios.

NEW QUESTION # 47
Can an it_project_manager convert a task to a milestone?

• A. Yes, by right-clicking on the task in the Planning Console.
• B. No, the PPS admin role is also required.
• C. No, this can only be done by a system admin.
• D. Yes, if the task is assigned to the project manager.

Answer: A

Explanation:
Explanation
According to the Planning Console document, an it_project_manager can convert a task to a milestone by right-clicking on the task in the Planning Console and selecting Convert to Milestone. The other options are not correct, as they are not the ways to convert a task to a milestone. A system admin or a PPS admin role is not required for this action. The task assignment is not relevant for this action.

NEW QUESTION # 48
Which role can configure the parameters of the demand workbench that is provided with the base system?

• A. it_pps_admin.
• B. All roles.
• C. business_stakeholder.
• D. it_project_manager.

Answer: A

Explanation:
Explanation
According to the Demand Workbench document, the role that can configure the parameters of the demand workbench that is provided with the base system is it_pps_admin. This role grants access to the Project Portfolio Suite application and allows the user to configure the demand workbench settings, such as the axes, the quadrants, the bubble size, and the color. The other options are not correct, as they are not roles that can configure the parameters of the demand workbench. The all roles option is too broad and does not specify a particular role. The business_stakeholder role grants access to the Business Stakeholder Portal and allows the user to view and submit demands. The it_project_manager role grants access to the Project Portfolio Management application and allows the user to create and update projects.

NEW QUESTION # 49
If the 'Move project for WIP projects' property is enabled, project tasks associated with the project are also moved, except for tasks in which of the following states?
Choose 2 answers

• A. Open
• B. Work in Progress
• C. Pending
• D. Closed

Answer: B,D

Explanation:
Explanation
According to the Planning Console document, if the 'Move project for WIP projects' property is enabled, project tasks associated with the project are also moved, except for tasks in the Work in Progress or Closed states. The other options are not correct, as tasks in the Pending or Open states are moved along with the project.

NEW QUESTION # 50
The project property to update actual effort from time card is controlled at what level?

• A. Program Level.
• B. Application Level (Global).
• C. Project Level.
• D. Portfolio Level.

Answer: C

Explanation:
Explanation
According to the ServiceNow documentation1, the project property to update actual effort from time card is controlled at the project level. This property is called Update actual effort from time card and it determines if the Actual effort field on the Dates tab should be updated based on the hours entered from time cards for the project. If set to Yes, the Actual effort field is read-only on the Project and Project Task forms. If set to No, the Actual effort field is editable on the Project and Project Task forms.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer

NEW QUESTION # 51
What is the first step in the process when configuring Portfolio Planning to work with ServiceNow Project Portfolio Management?

• A. Create custom mapping configurations.
• B. Create an alignment integration.
• C. Create personalized portfolio plans.
• D. Generate default mapping configurations.

Answer: D

Explanation:
Explanation
According to the Portfolio Planning document, the first step in the process when configuring Portfolio Planning to work with ServiceNow Project Portfolio Management is to generate default mapping configurations. This step creates the default mappings between the Portfolio Planning fields and the ServiceNow Project Portfolio Management fields. The other options are not correct, as they are not the first step in the process. Creating an alignment integration is the second step, creating custom mapping configurations is the third step, and creating personalized portfolio plans is the fourth step.

NEW QUESTION # 52
When copying a source project to a target project, what fields are copied by default?
Choose 3 answers

• A. Number.
• B. Duration fields.
• C. Short description.
• D. State
• E. Planned dates.

Answer: B,C,E

NEW QUESTION # 53
Demand assessments are triggered as soon as the demand enters what state?

• A. Approved.
• B. Screening.
• C. Submitted.
• D. Qualified.

Answer: C

Explanation:
Explanation
According to the Completing Demand Assessments document, demand assessments are triggered as soon as the demand enters the Submitted state. The other options are not correct, as demand assessments are not triggered when the demand is Approved, Screening, or Qualified.

NEW QUESTION # 54
When can a user choose from multiple rate types for their work, while logging a time card?

• A. Only if the capability is enabled in the Project Preferences
• B. Only if this capability is enabled in the Project Record
• C. Only one (1) rate type can apply
• D. Only if the capability is enabled in the Time Sheet Policies

Answer: D

Explanation:
Explanation
According to the Using rate types and labor rate cards document, a user can choose from multiple rate types for their work, while logging a time card, only if the capability is enabled in the Time Sheet Policies. This capability allows users to select different rate types for different tasks, such as standard, overtime, or travel.
The other options are not correct, as they are not the places where the capability can be enabled. The Project Record is used to create and update project details, such as name, description, and state. The Project Preferences are used to set the default values for project fields, such as number, type, and priority. The option C is not correct, as more than one rate type can apply if the capability is enabled.

NEW QUESTION # 55
Which statement defines the Project Workspace?

• A. A central location for creating and managing projects
• B. A central location transform the navigation of lists and forms into an interactive graphical experience
• C. A central location to view of all projects in a portfolio to prioritize work
• D. A central location for viewing and assessing business demands

Answer: A

Explanation:
Explanation
According to the ServiceNow documentation1, the Project Workspace is a central location for creating and managing projects. It provides a graphical interface that allows users to view and edit project information, such as tasks, resources, risks, issues, and dependencies. The Project Workspace also enables users to collaborate with team members and stakeholders, track project progress, and generate reports.
The other options are incorrect because:
A: A central location to view of all projects in a portfolio to prioritize work: This describes the Portfolio Workbench, not the Project Workspace2.
C: A central location transform the navigation of lists and forms into an interactive graphical experience: This describes the Lens, not the Project Workspace3.
D: A central location for viewing and assessing business demands: This describes the Demand Workbench, not the Project Workspace.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-managem
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/it-business-management/c
:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/conc

NEW QUESTION # 56
Users with what role can be considered for resource planning?

• A. it_user.
• B. pps_resource.
• C. it_pps_user.
• D. it_project_user.

Answer: B

Explanation:
Explanation
According to the ServiceNow Resource Management document, users with the pps_resource role can be considered for resource planning, as this role grants access to the Resource Management application and allows the users to view and update their resource allocations. The other options are not correct, as they are not roles that are related to resource planning. The it_project_user role grants access to the Project Portfolio Management application and allows the users to create and update projects. The it_user role grants access to the IT Service Management application and allows the users to manage incidents, problems, and changes. The it_pps_user role grants access to the Project Portfolio Suite application and allows the users to manage portfolios, programs, and projects.

NEW QUESTION # 57
......

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