
Most UptoDate Cisco 700-805 Exam Dumps PDF 2025
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NEW QUESTION # 14
Which statement best describes an Accelerator?
- A. A one-on-one coaching engagement covering specific use cases
- B. A hosted on-to-many educational webinar with live expert Q and A
- C. An on-call service for customer support
- D. A one-on-one deep dive on network issues
Answer: A
NEW QUESTION # 15
Which three financial metrics are critical in measuring subscription renewals? (Choose three.)
- A. Renewal Rate
- B. Uptime
- C. Net New Sales
- D. Annualized Order Value (AOV)
- E. Annual Recurring Revenue (ARR)
- F. Training costs
Answer: A,E,F
NEW QUESTION # 16
Which statement best summarizes the intended outcome of the Success Plan?
- A. provide scheduling for resolving customer qual y issues
- B. generate financial data that indicates a customer's propensity to renew
- C. development of a customer-centric view for achieving value from their portfolio
- D. grow incremental annual recurring revenue
Answer: B
NEW QUESTION # 17
Which service offering assists the customer in preparing for emerging industry trends?
- A. Advisory
- B. Trending Technical
- C. Managed
- D. Training
Answer: A
NEW QUESTION # 18
How does Cisco define Business Critical Services?
- A. hardware replacement
- B. Pay-as-you-go, technology-based services
- C. Pay-as-you-go, services covering business-critical functions
- D. subscription-based services covering the lifecycle of a technology
Answer: D
Explanation:
Business Critical Services are subscription-based services covering the lifecycle of a technology, which provide customers with:
* Expert guidance and best practices to optimize their network performance, security, and availability
* Proactive support and automation to prevent issues, reduce risks, and accelerate outcomes
* Insights and analytics to measure and improve their operational efficiency, agility, and innovation References: 4: Business Critical Services - Cisco
NEW QUESTION # 19
What are Cisco's four steps to higher renewals?
- A. Plan, Streamline, Digitize, Establish routine
- B. Align, Simplify, Automate, Build a practice
- C. Investigate, Diversity, Personalize, Initiate a strategy
- D. Analyze, Implement, Regulate, Maintain consistency
Answer: B
NEW QUESTION # 20
Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?
- A. Customer is willing to subscribe to a recommendation case to be publicly communicated.
- B. The health index of a customer is over expected targets with no red flags.
- C. There are no open incidents 30 days before renewal dates.
- D. The adoption rate is 50%under the expected level and the plan is six months before the expiration date.
Answer: D
Explanation:
This case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome. A low adoption rate indicates that the customer is not fully utilizing the solution or deriving the expected value from it. This can lead to dissatisfaction, reduced engagement, and increased likelihood of churn. A mitigation analysis can help identify the root causes of the low adoption rate, such as lack of training, technical issues, poor fit, or misalignment of expectations. Based on the analysis, a mitigation plan can be developed and implemented to address the issues and increase the adoption rate. For example, the plan could include providing more support, education, or guidance to the customer, resolving any bugs or glitches, customizing or adjusting the solution to better suit their needs, or redefining the success criteria and metrics. A mitigation analysis and plan can help improve the customer's satisfaction, retention, and loyalty, as well as increase the chances of a successful renewal.
NEW QUESTION # 21
How does Cisco define AT R?
- A. ATR is the sum of RR and iARR, minus the attrition rate.
- B. Contracts/subscriptions that have attrition terms revoked.
- C. Contracts/subscriptions that are available to renew.
- D. Any customer agreement where attrition has been an issue.
Answer: C
NEW QUESTION # 22
Which strategy contributes to the successful renewal of service contracts?
- A. Communicate product performance, pricing, and position.
- B. Lock in revenue streams through co-termination.
- C. Discount multi-year service agreements.
- D. Offer discounts.
Answer: A
NEW QUESTION # 23
Which approach should be applied when renewing a quote?
- A. Solutions led approach
- B. Concerns led approach
- C. Product led approach
- D. Reward led approach
Answer: A
NEW QUESTION # 24
Which success indicator for a Renewals Manager is valid?
- A. on-time renewal
- B. stabilized customer satisfaction scores
- C. increased deployment of licenses
- D. new product introductions
Answer: B
NEW QUESTION # 25
Which group of products are enterprise networking products?
- A. Salesforce,Box,AWS
- B. Iwan,Viptela,Meraki
- C. Routing,Switching,Access Points
- D. WAN,LAN,Wireless
Answer: B
NEW QUESTION # 26
Which event begins the Renewal process?
- A. notification of contract expiration
- B. implementation of software
- C. upsell recommendation
- D. contract negotiation
Answer: A
NEW QUESTION # 27
What is the Cisco Services Partner Program (CSPP) objective?
- A. trains partners to develop and sell their own independent services without any backing from Cisco
- B. maximizes Cisco's profits by requiring partners to sell only Cisco-branded services
- C. allows the partner to focus on recurring revenue while earning performance-based incentives C eliminates all barriers throughout the customer lifecycle
Answer: C
NEW QUESTION # 28
Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?
- A. Customer is willing to subscribe to a recommendation case to be publicly communicated.
- B. The adoption rate is 50% under the expected level and the plan is six months before the expiration date.
- C. The health index of a customer is over expected targets with no red flags.
- D. There are no open incidents 30 days before renewal dates.
Answer: B
NEW QUESTION # 29
What are two common benefits of an Enterprise Agreement? (Choose two.)
- A. licenses available across the entire organization
- B. provides free technical support for all software
- C. provides perpetual licenses for hardware
- D. allows customers to pick and choose the software features
- E. simplified license management by providing a single agreement to cover an organization
Answer: A,E
NEW QUESTION # 30
Who do renewals managers (rms) work with?
- A. Rms work by themselves to develop a high level view customer requirements and objectives.
- B. Rms work with pre-sales engineers and build customer solutions.
- C. Rms work with account managers to drive ongoing revenue risk assessments and plays.
- D. Rms work with service delivery teams and monitor engagements.
Answer: C
NEW QUESTION # 31
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