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Nokia SDM_2002001050 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Risk and Change Management | - Change Control Process
|
| Topic 2: Project Management & Delivery | - Procurement and Supply Chain Management
|
| Topic 3: Service Delivery Management (SDM) | - Customer and Stakeholder Management
|
Nokia SDM Certification - NI Sample Questions:
1. Who is accountable in a project for implementing KPI monitoring processes?
A) CT F&C
B) Process & Tools Specialist
C) Project Manager
D) Care Manager
2. What are the main responsibilities of the Cost & Progress Manager (EVM)?
A) to prepare the Baseline independently and present to PM for approval prior to project start.
B) Cost control and monitoring, doing regular reviews with the Project Manager.
C) To issue the Purchase Orders in atimely manner to subcontractors.
D) That invoices aretimely processed andto avoid delays to subcontractor payments.
3. To improve our competences we can use three different learning methods: Training on the job, learning from others, Formal training/courses.How is the recommended split in NSN?
A) Training on the job 70%, learning from others 20% and formal training/courses 10%.
B) Training on the job 50%, learning from others 10% and formal training/courses 40%.
C) Training on the job 20%, learning from others 70% and formal training/courses 10%.
D) Training on the job 10%, learning from others 20% and formal training/courses 70%.
4. What is NOT a primary characteristic of a risk?
A) Risk event.
B) Mitigation plan.
C) Risk effect.
D) Cause of risk.
5. What impact can be expected during the execution of projects for which the scope of work is not clearly defined ?
A) Non Conformance costs due to not planned extra works.
B) Additional Efforts due to intensive Change Management.
C) No impact.
D) Original Project Time Frame cannot be kept due to additional clarification meetings.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: A |
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