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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

1. Network Operations receives an engineer assigned with an average competence level of 3,
but requires one with at LEAST level 4 average. How should the Operations Manager react?

A) Refuse to take the employee and insist on getting an engineer with level 4.
B) Accepts the engineer and agrees with him on a competence development path to up skill within the Operational Delivery to level 4.
C) Accept the engineer and sends him to a classroom trainings to up skill to Level 4.
D) Refuse to accept the employee and hire a level 4 skilled engineer from the external market.

2. What approach and external interfaces are defined by the Operations Model?

A) The Operation Model includes all internal aspects of a NwOps operations approach (e.g. processes, organizations, roles), all interfaces are defined externally from the Operations Model by Solutions Team and Procurement.
B) The Operation Model includes all aspects of a common NwOps & NPO operations approach (e.g. processes, organizations, roles), interfaces towards Care & NI are out of scope.
C) The Operation Model includes all aspects of a common NwOps & NPO operations approach (e.g. processes, organizations, roles) and defines the interfaces towards Care & NI, if needed.
D) The Operation Model includes all aspects of a NwOps operations approach (e.g. processes, organizations, roles) and defines the interfaces towards 3rd parties and Subcontractors.

3. What are the most important elements that MUST be monitored constantly over a project life cycle?

A) Contract conditions and Project Deliverables.
B) Cost, Time and Scope.
C) Quality and Subcontractor Performance.
D) Financial Reports and Schedule.

4. Which Network Operations functions require an escalation procedure?

A) Functions related to Planning.
B) Functions related to Care.
C) All functions based in (G)NOC.
D) All functions of NwOps.

5. In an NSN BOT Case, the NI Project Team has informed you, "The NwOPs Field Operations Manager", that a logistics delivery will be one week late further delaying the NSN roll-out which is well behind schedule. They are requesting your support, which is the BEST recommendation?

A) Use parts from low priority operational sites to ensure the high priority sites affected can be put on air.
B) Tell NI to inform the customer of our options and ask them which they prefer.
C) Utilise the Operational spares to resolve the issue; but at the same time jeopardizing the operational network.
D) Tell NI to present a new roll-out plan to the customer and apologise for the delay which is outside of your control.

Solutions: