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HP Selling HP Personal Systems Services 2018 Sample Questions:

1. Which tool allows a customer to see the recommended services for their selection of hardware on your e-commerce website?

A) HP Cirrus
B) HP Cross Sell Solution
C) HP Support Center
D) HP Sales Central

2. Which tool allows you to check the specifics of the warranty on your customer's purchased hardware?

A) HP Cirrus
B) HP Cross Sell Solution
C) HP Support Center
D) HP Sales Central

3. What does the HP Channel Services Network (HP CSN) portal allow partners to do? (Select three.)

A) register services
B) receive notifications of your customer's service renewal
C) place an order to purchase an existing quote
D) offer installment payment terms based on customer requirements
E) track registered services

4. In addition to using your company's price list, which tool should you use as a reference to get pricing information when no special discount is requested?

A) HP Care Pack Central
B) HP Channel Services Network
C) HP Support Center
D) HP Sales Central

Solutions: