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HP HP2-H41 Exam Syllabus Topics:

HP Selling Imaging and Printing Fundamentals Sample Questions:

1. How do people interact with a business document? (Select two.)

A) with curiosity
B) by smell
C) by touch and sight
D) consciously and unconsciously
E) without emotion

2. What is an effective way of choosing HP imaging and printing products for a customer?

A) Match product features to the customer's needs to improve the way they work.
B) Offer free training when selling HP imaging and printing devices.
C) Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.
D) Sell products that offer the most functionality to fit within the customer's budget.

3. What is the most efficient procedure for using an HP flow automatic document feeder to scan multiple sizes of media into the same document file?

A) Scan and copy the smaller pages onto media that is the size of the largest pages, and then load the copies with the larger pages to scan them into a single job.
B) Tape the smaller pages onto blank pages of the largest size, and scan them all at the same time.
C) Load all pages into the tray in the original order, and scan them all in the same job.
D) Separate the pages of the original into stacks of each media type, and use the job build feature to scan and reassemble the document.

4. What makes an HP MFP easier to use and more productive than using the separate devices that it can replace?

A) HP MFPs conform to international energy standards, including Energy Star and Blue Angel, reducing stress on the power grid.
B) An HP MFP has a single, easy-to-use interface that provides access to its many features and reduces the amount of training necessary for users.
C) Many HP MFPs are Common Criteria Certified, and many more are in evaluation for Common Criteria Certification under the IEEE P2600 Protection Profile.
D) HP MFPs are compatible with the HP eSupplies app, which finds the right cartridge for your MFP from the palm of your hand.

5. Which technology does HP use to increase print speed and achieve page-wide InkJet printing?

A) HP BubbleJet technology
B) HP liquid crystal technology
C) HP Piezo InkJet technology
D) HP Scalable Print technology

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